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Linking my broadband to the app

Elirich2345
Visitor

‎01-08-2025 08:21 PM

Ive been trying to link my new broadband to the app, but when i try it requires a billing number that shows up on my broadband bill. However, to get this i need to look at my bill through the app, which i cant do until i link the broadband to the app, which i need the bill to do. Does anyone have any advice to help?

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1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎01-08-2025 08:48 PM

Very true! Many forget this Catch 22.

You are talking about a fixed Home BB contract?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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