Linking Devices error.

[GoldyDaz]

I am having the same problem as are many hundreds of customers who have not got to this community, and having read the replies they got there and the replies on here it seems no fixes are happening and everyone gets the generic "I understand how frustrating this must be" answer from what appears to be an AI system. Can anyone come to a fix soon please? Without being able to link phones how can anyone view bills or contracts or download the pdf? 

[Leanne_T]

Hi @GoldyDaz 

Thanks for coming here 🙂

The Community Support Team have no account access to get this looked into or provide an update for the issue you are having with linking the device. 

If you get in touch with our tech guides, they are the best people to report this to, If you have already, reported this, our guides can check for any updates. 

Leanne.

[LeeW1875]

I have had same issue for months now and I can assure you the tech team are useless and have not had a resolution. You only have to see the numerous posts regarding this to see this is a big issue. 

In a modern world of having everything in a app to make it easier to upgrade etc. Something needs to be fixed EE side the app is poor.