07-03-2023 04:32 PM
If I join my ee will I have to change my original PAYG service to a monthly contract.
At present I top up as and when needed,irregularly!
Solved! See the answer below or view the solution in context.
08-03-2023 03:19 PM
Thanks again Jim,……the link has a button for ‘Order Physical Sim’.
does this reveal the option to state the sim size (since different to existing sim),or maybe new phone model?…and since I’m doing all this from my ee,presumably the sim will automatically have my phone number?….
…..sorry to prolonging this chat
08-03-2023 03:23 PM
No problem @jfostern 🙂
The replacement would have your same telephone number and would be a multi SIM, which allows you to push out the relevant size SIM for your device.
James
09-03-2023 02:40 PM
Just one final point Jim….
Will the data on the new sim include the existing PAYG service/plan I am on?……such that once the sim is installed into the new phone,..its just a case of switching on phone and away I go!?
09-03-2023 02:54 PM
09-03-2023 02:54 PM
Yes, a replacement SIM is just that, a new physical SIM with the same number, the same plan and the same credit.
13-03-2023 09:09 AM
Interest point!….
Does that mean (in theory) one could have two phones in operation with same number? …old phone and new phone.
13-03-2023 09:17 AM
13-03-2023 09:20 AM
Thanks James….does the the new sim self register when fitted or is a verbal request to register required?
13-03-2023 09:23 AM
Hi @jfostern,
If it is for a SIM size change, rather than a lost/stolen replacement, you'll need to activate the new SIM at ee.co.uk/activate-sim.
Hope this helps. 🙂
James
13-03-2023 09:30 AM
Your link couldn’t find the page….do you have an update link?