cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Joining My ee

jfostern
Established Contributor
Established Contributor

If I join my ee will I have to change my original PAYG service to a monthly contract.

At present I top up as and when needed,irregularly!

24 REPLIES 24
jfostern
Established Contributor
Established Contributor

Thanks again Jim,……the link has a button for ‘Order Physical Sim’.

does this reveal the option to state the sim size (since different to existing sim),or maybe new phone model?…and since I’m doing all this from my ee,presumably the sim will automatically have my phone number?….

 

…..sorry to prolonging this chat

James_B
EE Community Manager
EE Community Manager

No problem @jfostern 🙂

The replacement would have your same telephone number and would be a multi SIM, which allows you to push out the relevant size SIM for your device.

James

jfostern
Established Contributor
Established Contributor

Just one final point Jim….

Will the data on the new sim include the existing PAYG service/plan I am on?……such that once the sim is installed into the new phone,..its just a case of switching on phone and away I go!?

James_B
EE Community Manager
EE Community Manager

That's right @jfostern

There would be no changes to your current EE plan.

James

XRaySpeX
EE Community Star
EE Community Star

Yes, a replacement SIM is just that, a new physical SIM with the same number, the same plan and the same credit. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
jfostern
Established Contributor
Established Contributor

Interest point!….

Does that mean (in theory) one could have two phones in operation with same number?     …old phone and new phone.

James_B
EE Community Manager
EE Community Manager

Hi @jfostern,

No, your old SIM will be disconnected when you register the new one.

James

jfostern
Established Contributor
Established Contributor

Thanks James….does the the new sim self register when fitted or is a verbal request to register required?

James_B
EE Community Manager
EE Community Manager

Hi @jfostern,

If it is for a SIM size change, rather than a lost/stolen replacement, you'll need to activate the new SIM at ee.co.uk/activate-sim.

Hope this helps. 🙂

James

jfostern
Established Contributor
Established Contributor

Your link couldn’t find the page….do you have an update link?