In the EE website, unable to find previous bills

7DR · ‎29-09-2025

In the EE website, I can see my latest mobile phone bill, but have been unsuccessful finding previous bills that I can download. I have managed in the past but is there a problem at present?

Schockwave · ‎29-09-2025

Hello @7DR ,

Welcome to the community, just go to billing and once there you should be able to click on whichever one you want to look at, it is there, the first one will be the latest then you have the drop down to choose a bill, not sure why you are unable to do that.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

View solution in original post

Schockwave · ‎29-09-2025

Hello @7DR ,

Welcome to the community, just go to billing and once there you should be able to click on whichever one you want to look at, it is there, the first one will be the latest then you have the drop down to choose a bill, not sure why you are unable to do that.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.