Multiple times, my dude. Your website barely works, your app doesn't work at all. For all your Kevin Bacon money, you don't seem to be able to make any kind of customer interface that actually functions, and me and so many people have been having this exact issue for literal years.
I came back to EE after a long time away because I was offered an okay deal. As of today, I have left EE again, because this kind of basic fundamental failure from a company as big as EE should be unthinkable. Those of us experiencing this issue may be in the minority, but it's still abundatly clear that EE doesn't care about us as customers.
