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Community Activity
SIM top up
Any idea why I can't use my credit to top up a mobile sim in a router?
Can't download Apps on TV, Phone + Tablet
A previous problem has returned. I really don't know why. I can open emails, watch normal TV but any apps like netflix or ITVX will not open. It went on for months and suddenly started working for a few weeks and now stopped again. Any ideas what's w...
Recurring card payments
Hi all, Just after a bit of advice please ive got a activated plan at the moment and I stop the plan too and when I try to set up recurring payments it won't let me do it to set up payment though recurring for some reason.
Mobile data very slow
Hi, for 4 days my indoor data is very slow, I can't even watch a YouTube video. I reported the problem and they texted that everything is ok, no problem detected I called the 150, the only solution from them is to buy a broadband. I have the unlimite...
Major Connectivity Problems
I have just switched from O2 to EE for a SIM only account on my I phone and also a broadband upgrade (on my existing EE broadband account) to 5G. I can no longer guarantee receiving or being able to call or send/receive messages from my home address...
Compatible with digital voice
My aunt is 92 and has two cordless digital voice phones connected - one in her bedroom and one in her living room with one linking off the other.I was looking at this for her:https://ee.co.uk/products/bt-big-button-200-home-phone or this one:https://...
Resolved! Added card then gone to app card not there
Hi all just come to ee and ported my number today and I put my card on yesterday, gone on the app and it's not there?
Low signal issue
This has been a problem going since Wednesday 19 Nov 24 out of the blue in the Thurrock area my signal hasn't got better only when I leave that area I'm sure I ain't the only one but just keep getting text that it been fix when it hasn't.
Resolved! Your account is now closed.
I moved from Pay As You Go to Pay Monthly, and then my account started showing the message: “Your account is now closed.”I linked my phone number to the old account and it now shows my updated name; however, it still says “Your account is now closed....
WiFi setup and Apple AirPlay issue
Hi, I’ve just notated to EE from BT, and setup my new router earlier today. I’ve noticed that when I am streaming music to a speaker using airplay that every two minutes or so it ‘glitches’ or ‘pauses’, so there’s a tiny break in the music of maybe...
