How long will MyEE be down for maintenance?

[Chris_B]

@SRE1999   Have you tried your online account ?    

[Beano266]

Yes, also working now, very strange 😄

[Leanne_T]

Morning @SRE1999 @pap66  

Can you access your My EE account this morning? 

Are you using the My EE app or My EE account online through a web browser? 

Leanne 🙂

[Beano266]

Yes both are working this morning, but only after I uninstalled and reinstalled the app on playstore , not sure if the website is coincidence or not, but I couldn't before and I can not,less than 12 Hours after reinstalled , hope that works for everyone 

[Leanne_T]

Thanks for letting me know @Beano266 

Do you get an error message when logging into your My EE account online? 

Can you try clearing cookies and cache and trying again? 

Leanne 🙂

[Beano266]

No,I just signed in, but I'd try that if that's what it's saying, also re start the device, hope it helps, please let me know 

[Leanne_T]

Thanks for letting me know @Beano266 

Leanne 🙂