How do I change my address

[Benn992]

Moved house and can't find anywhere how to change my address so bills don't go to my old place.

[Gracie09]

My name is Theresa hicks

Mod edit: [please don't post personal information on the community].

[Katie_B]

Good afternoon @Gracie09. 

Welcome to the community. 

Please update your home address by logging in to your EE account. 

The steps to update will be Plans & subscriptions > Settings > Change address. 

Katie

[TigerLily2024]

Change address and signal poor

[Katie_B]

Hi @TigerLily2024. 

Welcome to the community. 

Are you looking to update your home address?

If yes, this can be done within your EE account online under Plans & Subscriptions. 

Should you be experiencing poor signal, please check your area for any known issues by using the Network Status Checker. 

The Network Checker will also show you what you should expect for 4G and 5G both indoors and outdoors. 

Speak soon, 

Katie