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How do I change home address?

FreddiesYoYo
Explorer

Hi all,

I have looked on the EE app and on the website and cannot find where to change my billing and delivery address. I can see the help things about changing but cannot see an actual place to change it. Any help appreciated! Thank you 

1 SOLUTION

Accepted Solutions
Chris_S
EE Community Support Team

Hi @FreddiesYoYo To change your account address, just Log in to the EE app on your mobile

  1. Tap on Manage from the items at the bottom of the screen
  2. Tap on Check Settings
  3. Scroll to the bottom on the screen and tap on Change billing address
  4. Follow the steps on the screen

When you have confirmed your new address, we will text you to confirm the change has been made - it can take 1-24 hours to appear on your account.

Chris S

View solution in original post

1 REPLY 1
Chris_S
EE Community Support Team

Hi @FreddiesYoYo To change your account address, just Log in to the EE app on your mobile

  1. Tap on Manage from the items at the bottom of the screen
  2. Tap on Check Settings
  3. Scroll to the bottom on the screen and tap on Change billing address
  4. Follow the steps on the screen

When you have confirmed your new address, we will text you to confirm the change has been made - it can take 1-24 hours to appear on your account.

Chris S