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Kat19791
Visitor

‎04-03-2026 11:58 PM

Hi how can I manage parental control without using the app. 
I need to change schedule time on PC

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Debbie_G
EE Community Support Team

‎05-03-2026 09:06 AM

Hi @Kat19791.

Welcome to the community.

Parental controls can only be managed through the EE app. If you’re having any trouble getting into the app, please give our customer support team a call. They'll be able to look into this further and help get this sorted.

Debbie

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Chris_B
EE Community Star
EE Community Star

‎05-03-2026 08:18 AM

@Kat19791  You can’t. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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Debbie_G
EE Community Support Team

‎05-03-2026 09:06 AM

Hi @Kat19791.

Welcome to the community.

Parental controls can only be managed through the EE app. If you’re having any trouble getting into the app, please give our customer support team a call. They'll be able to look into this further and help get this sorted.

Debbie