Had plan a year and still not activated apple music inclu

[Tonistraka]

Have 3 ee plans loyal customer. One plan I've had about a year with one inclusive extra I set up as apple music which never got text for to set up. Trying to set up now but saying I have to select another inclusive extra and wait 30 days before I can change it. Not even set up the inclusive extra about a year in contact 

[Tonistraka]

Sorry I posted the above message is wrong place first time using EE community help from admin team will be appreciated 

[Christopher_G]

Hi @Tonistraka 

Welcome to the community.

If you speak to our Mobile Care team, they may be able to activate the inclusive extra from our side for you. 

Chris