HELP option on the app
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
15-12-2024 03:22 PM - edited 15-12-2024 03:23 PM
Anyone else having trouble loading the help option on the app?
I want to message with a guide not on the telephone and I can’t find another way to do this.
Solved! See the answer below or view the solution in context.
Accepted Solutions
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
15-12-2024 05:07 PM
Hi @Hannah961
For that issue you'll need to speak to EE CS on 150 ASAP.
https://ee.co.uk/help/billing-payments/financial-support/i-cant-pay-my-bill
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
15-12-2024 04:58 PM
Hi @Hannah961
No issues here. What guide are you looking for.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
15-12-2024 05:03 PM
Hi,
Need to speak to someone about billing etc. Unable to make a payment right now.
When I need issues resolving before I use the message us in the app but my help section won’t load to do so.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
15-12-2024 05:07 PM
Hi @Hannah961
For that issue you'll need to speak to EE CS on 150 ASAP.
https://ee.co.uk/help/billing-payments/financial-support/i-cant-pay-my-bill
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
