Gift data- App & Website issues

[planebird]

Anyone else having issues gifting data?I've been trying on & off for 24 hours to gift data to my children. The app and website say they have trouble connecting to the server and to try again or contact them. I'm currently 25 minutes into a supposed 45 minute wait to speak to someone.  

I've even deleted the app and reloaded it, but still the same.

Any help would be appreciated.

[Scott1969]

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Hi I can’t gift data to my daughter 

[Mantas81]

Me too

[Christopher_G]

Hi @Scott1969 and @Mantas81 

What happens when you try to do it? Have you been able to in the past?

Chris

[Scott1969]

Yes I gift every month to my daughter now it won’t let me

Sent from Outlook for iOS<>

[caz123456]

ive always been able to gift data but it appears the tab has now disappeared. ive no idea how to do it now, why did you change this

[Christopher_G]

I think the My EE service is under maintenance at the moment, @Scott1969.

Could you give it a try a little later please? Sorry for any inconvenience.

Chris

[Scott1969]

Ok I will try in the morning

Sent from Outlook for iOS<>

[Noooooonoooooo]

How long is the maintenancve scheduled for? @Christopher_G 

[melinamerlin]

mine not working either....and 45 min on hold with customer service