06-07-2023 11:24 PM
Why will ee not let me pick and order a new phone?. Text after text saying its time, but when I log in there's always a problem with the ee system. Think I will give up now, although been with ee for many years, Sky mobile here I come.
07-07-2023 12:00 AM
Hey there yeah the app defo been a little off for a month or so but you should ring CS up and talk to them about an upgrade if app won’t work they usually offer better deals in my experience over phone.
07-07-2023 01:07 AM
07-07-2023 07:00 AM
Hi @Sylvia1949
Thanks for coming to the community.
What happens when you log into your My EE account and select upgrade?
Do you get an error message?
Leanne 🙂