Forgotten EE app pin
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15-08-2020 12:55 PM
Hi,
This is to do with the app so sorry if this is the wrong community.
When I downloaded the app I forgot to make a note of the login pin number. However, I can't change it without the original pin. Is there anything else I can do to get this changed? Tried the sim pin but it doesn't work.
thanks
Lisa
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15-08-2020 01:06 PM
@HGF20 : Below where it asks you to Enter your PIN it says "Or Login with your pwd". Just use that instead.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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15-08-2020 01:19 PM
Yes, I did this however I would rather use my pin if I can fix it.
thanks
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15-08-2020 01:41 PM
Hi there @HGF20
Thanks for coming to the community.
If you give us a call on 150 our Mobile Care team will see if they can help you get the PIN reset.
Thanks 🙂
Leanne.
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27-04-2022 11:35 AM
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27-04-2022
11:36 AM
- last edited on
27-04-2022
12:14 PM
by
DanielPA
xxxx
[Mod edit: Please do not post PIN on the public board. Thanks!]
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27-04-2022 01:04 PM
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12-10-2023 08:27 AM
I forget my ee pin
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12-10-2023 09:28 AM
Hi @Njemba
If you delete the app and reinstall by searching EE app in your app/play store, do you get the option to register again with a new PIN?
Leanne 🙂
