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Feedback for the MY EE APP PAYG customer

happy1smiler
Contributor
Contributor

‎15-10-2022 02:35 PM

Good afternoon everyone,

I just wanted to give feedback for the MY EE APP Team.

Please could you kindly look at adding the option and ability for Pay As You Go customers to be able to top up with vouchers and also allow us to be able to change our subscription packs using airtime credit?

At the moment the only option to for topping up and purchasing packs is using a credit or debit cards, I would really like and love it if the MY EE APP time would consider adding the ability for the above mentioned.

I love using The MY EE APP, I would love it even more if I was able to use vouchers to top up credit and purchase my subscriptions packs using the MY EE APP it would be a lot easier and quicker for me.

Thank you so much in advance and I hope the APP team will seriously consider my suggestions. 😀

Kind Regards

happy1smiler 😀

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1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎15-10-2022 02:39 PM

To top up your own number, text 150 with VO then a space and then the 16-digit voucher number, e.g VO 1234567891234567
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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