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Ee app

Candy313
Visitor

‎31-10-2022 01:04 AM

How many times are they taking the my ee app down for planned maintenance its going down every few weeks if ur having 2 do maintenance every few weeks then something isn't working so y not take it back 2 how my ee was b4 the all new app its a joke and 17th of nover ill be giving my 30days notice and going 2 sky mobile 

2 REPLIES 2
Christopher_G
EE Community Support Team

‎31-10-2022 08:44 AM

Hi @Candy313

Welcome to the community.

We try to run maintenance at the times of lowest usage. We need to maintain the app to improve the features and help it continue to run smoothly.

It should be available again this morning. Thanks for your patience.

Chris

0 Helpful
Chris_B
EE Community Star
EE Community Star
In response to Christopher_G

‎31-10-2022 08:51 AM

@Candy313  It’s not the app it’s customers accounts that are having maintenance, the app is just a gateway to access your account just like if you was to use a PC to access your account. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful