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EE websites 'BLOCKED' - no solution on here as yet ?

T-pot
Investigator
Investigator

Any links on the EE website all just respond with 'BLOCKED'.

I've cleared all caches, rebooted etc - and there is as yet no solution on the forum.  Particularly annoying when the link I wanted was the 'help' link !

10 REPLIES 10
Michael_D
EE Community Support Team

Hi @T-pot 

Welcome to the community.

Are you seeing this error come up on any page that you try to view on the website?

Have you been able to try accessing the link on a different browser or device?

Michael

Any links I've  tried just come back 'BLOCKED'.

I've tried Safari, Chrome and Genr8 and my phone (Galaxy 24+)

Katie_B
EE Community Support Team

Thanks for trying @T-pot

Do you see this error on other web pages?

I have just tested the EE Help Pages and can't see the BLOCKED error. 

Speak soon, 

Katie

HI - No, the issue only appears to be EE.  Similar to others comments on here, just click a link and immediately it shows 'BLOCKED'.  That said a few worked earlier today but just now failed again -:

https://ee.co.uk/help/broadband - from here as example, then clicked 'Broadband Deals' 

 

Katie_B
EE Community Support Team

Thanks so much for getting back to us @T-pot

Are you still seeing the BLOCKED error message?

Katie

Neleh333
Visitor

Im getting the BLOCKED message too, very annoying  Tried different browsers.

Katie_B
EE Community Support Team

Hi @Neleh333

Thanks for coming here. 

Could I check if you are using a VPN?

Katie

T-pot
Investigator
Investigator

Seems to be working fine today !  (I'm not on VPN)

 

Will report if error returns

Leanne_T
EE Community Support Team

Thanks for letting us know @T-pot 

Leanne.