EE perks account deactivated

[HLB10]

Hi can someone please help me. My EE perks account has been deactivated and I can't access my additional codes for my husband to use. I have no emails from EE perks and it just says it's been deactivated with no instructions to reactivate it.

[Northerner]

Hi @HLB10 

You'll need to speak to EE CS on 150.

Thanks 

[Linzi_H · Accepted solution]

Hi @HLB10, I'd love to help out 😊 

I'll pop over a Private Message so I can grab a few details.

Linzi 

[nv285]

Hello the same thing has happened to me please can you advise?

[Linzi_H]

Hi @nv285 

Of course! I will send over a Private Message so I can help out.

Linzi 😊

[MiMc]

Same issue for me. I called 150 and they were no help.

Mike 

[Debbie_G]

Hi @MiMc.

Welcome to the community.

I've sent you a private message to help you with this.

Debbie 🙂

[MrBlueCrayon]

Hi could i also have help with this please. I created an account with ee perks with my work email but didnt verify in time and now i can't re-register or login.  I've called 150 about 5 times now and they seem to not be able to help or just tell me to speak to my manager which makes no sense as they don't control ee perks.

[Peter_W]

Hey there @MrBlueCrayon.

Welcome to the EE Community 😊

I've just sent you over a private message so we can take a look into this now!

Peter