EE perks account deactivated

HLB10 · ‎16-01-2025

Hi can someone please help me. My EE perks account has been deactivated and I can't access my additional codes for my husband to use. I have no emails from EE perks and it just says it's been deactivated with no instructions to reactivate it.

Linzi_H · ‎16-01-2025

Hi @HLB10, I'd love to help out 😊

I'll pop over a Private Message so I can grab a few details.

Linzi

View solution in original post

Northerner · ‎16-01-2025

Hi @HLB10

You'll need to speak to EE CS on 150.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Linzi_H · ‎16-01-2025

Hi @HLB10, I'd love to help out 😊

I'll pop over a Private Message so I can grab a few details.

Linzi

nv285 · ‎18-01-2025

Hello the same thing has happened to me please can you advise?

Linzi_H · ‎19-01-2025

Hi @nv285

Of course! I will send over a Private Message so I can help out.

Linzi 😊

MiMc · ‎21-01-2025

Same issue for me. I called 150 and they were no help.

Mike

Debbie_G · ‎21-01-2025

Hi @MiMc.

Welcome to the community.

I've sent you a private message to help you with this.

Debbie 🙂

MrBlueCrayon · ‎01-04-2025

Hi could i also have help with this please. I created an account with ee perks with my work email but didnt verify in time and now i can't re-register or login. I've called 150 about 5 times now and they seem to not be able to help or just tell me to speak to my manager which makes no sense as they don't control ee perks.

Peter_W · ‎01-04-2025

Hey there @MrBlueCrayon.

Welcome to the EE Community 😊

I've just sent you over a private message so we can take a look into this now!

Peter