@tmcaleer1986 Live that chat is available via the EE app under help. EE don’t use Facebook or instagram. Live chat is only available when an agent is free to chat. These are the same people who take customer calls and EE can not have people just waiting for someone who might want to use live chat so you could even end up waiting just as long to chat as to call.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
