EE app

[Kinsey5156]

The EE app is not working. I cannot see my accounts and it has been saying try again later for the last few days. We were on the phone with BT about our landline and.she could see our EE accounts for our mobiles. She updated them. 

We tried to see our mobile accounts on the app and it says not available try later.

This is not the fist time the app hasn't worked.

[Kinsey5156]

Thank you for your help. I will call 150 and see what they suggest. I appreciate everyone's time trying to help.

Sent from Proton Mail Android

[Leanne_T]

No problem at all @Kinsey5156 

Let me know how you get on 🙂

Leanne.

[Kinsey5156]

Just an extra bit about when I try to access my account on the app. These attached phrases are those I have received for the past few days. I will call EE like

 

 you suggest.

[Leanne_T]

Thanks for the extra details @Kinsey5156 

Please do call us and one of our guides will help you get this sorted 🙂

Leanne.