EE app does not work!

Gadsby88
Investigator
Investigator

I have seen alot of people stating this app never works i have recently merged from BT biggest mistake ever! i have spoken to tech team twice said they was sorting this issue i cannot access my internet controls nor can i even see my BILLS!! i never had any issues with BT! if this persists i am leaving!

1 SOLUTION

Accepted Solutions
Rach_H
EE Community Support Team

Hi @Gadsby88,

Welcome to the Community!

I'm sorry to hear about the trouble you're having using your account, and I can understand your frustration.

I would recommend reaching out to our team, who can take a look into why this is happening, and help you to get this sorted moving forward.

Rach

View solution in original post

2 REPLIES 2
Gadsby88
Investigator
Investigator

1000041425.jpg

 

This is the message every time I try login not once have I been able to login to my account. I can login on my PC but says Same message shows no bills or anything! 

Rach_H
EE Community Support Team

Hi @Gadsby88,

Welcome to the Community!

I'm sorry to hear about the trouble you're having using your account, and I can understand your frustration.

I would recommend reaching out to our team, who can take a look into why this is happening, and help you to get this sorted moving forward.

Rach