I have been using an EE Wi-Fi 7 Smart Hub Pro to connect all my 26 devices (4 Ethernet and 22 Wi-Fi ) to my 900Gb service and all was ok for a few months until I needed a fifth Ethernet socket so I started to use the Smart Wi-Fi pro which I had not used before to make use of one of its Ethernet sockets. The device synced to the Smart Hub pro without issue. However when I connect an ethernet connection to it, the device attached to the Smart Hub Pro Ethernet Port 3 disappears from the network view although it still works. Also the Ethernet connection on the Smart Wi-Fi Pro fails to show up on Webview although it works ok. I have tried both rebooting and resetting both hub and Wi-Fi repeater and the issue is repeatable indicating a bug in the Network Webview on a PC using Windows 10 with Edge browser. Regarding the iOS EE App, the device on port 3 of the Smarthub now shows as offline but it is not , although the Ethernet connection on the Smart Wi-Fi Pro shows correctly there!
Anybody else experiencing similar? Difficult to get hold of EE to report this as all they want to do is "line check faults " which has nothing to do with this. No simple way of reporting a bug in their hub / web software
