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EE App

Pablo1982
Investigator
Investigator

‎07-08-2025 03:40 PM

I have had the EE app running perfectly for the past 6 months, but as of this month it just doesn't work at all. For some reason i can't get past the log in page and or I get error messages. Is anyone else out there having the same issue, does anyone know if I can still manage the devices on the WiFi network another way??

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11 REPLIES 11
Pablo1982
Investigator
Investigator
In response to Pablo1982

‎08-08-2025 08:29 PM

I've have exhausted all of the avenues suggested by the EE community advisor to no avail. What do I need to do to get this app/ login platform to work, at the moment, I am still unable enable and disable device usage connected to my WiFi router??

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Lesley_W
EE Community Support Team
In response to Pablo1982

‎09-08-2025 09:04 AM

I appreciate you trying those things @Pablo1982 

We don't have account access here on the forum to raise this, but I'd recommend logging a complaint so this can be looked into and a resolution reached. You can see the ways to do so here Make a complaint.

Lesley

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