EE App

Shmal2978
Explorer

Changed my handset same number same log in but App won't link my phone 🙃 

3 REPLIES 3
Northerner
EE Community Star
EE Community Star

Hi @Shmal2978 

What error messages are you receiving.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Saying it's linked somewhere else but it's not

 

Rach_H
EE Community Support Team

Did you buy your phone elsewhere @Shmal2978, or was this a direct upgrade through EE?

Rach