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EE App

Shmal2978
Explorer

‎17-11-2024 12:03 PM

Changed my handset same number same log in but App won't link my phone 🙃 

0 Helpful
3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎17-11-2024 12:34 PM

Hi @Shmal2978 

What error messages are you receiving.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
Shmal2978
Explorer
In response to Northerner

‎17-11-2024 12:39 PM

Saying it's linked somewhere else but it's not

 

0 Helpful
Rach_H
EE Community Support Team
In response to Shmal2978

‎17-11-2024 03:29 PM

Did you buy your phone elsewhere @Shmal2978, or was this a direct upgrade through EE?

Rach

0 Helpful