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EE App not working

winegum
Visitor

Having the same problem with the App .... again. Making updates again during hours when people want to use it is poor service.

2 REPLIES 2
Leanne_T
EE Community Support Team

Hi @winegum 

Thanks for coming to the community.

We apologise for any inconvenience caused during maintenance, this is needed for updates and to improve performance in the EE app.

If you have any problems logging into the app today, please get in touch with our tech guides and they can get this looked into for you. 

Leanne.

Chris_B
EE Community Star
EE Community Star

@winegum  because they do it when the vast majority of users don’t want to use their EE account.   When this happens it’s the minority who are affected.   When are EE supposed to do this because there will always be someone who wants to access the account at unsociable hours. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.