EE APP
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22-09-2022 05:52 PM
Have been trying to get into the EE app all day to shift data around and its down again for maintenance - when is it actually going to be up and running and is that another way to move data if its going to be down for a while?
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22-09-2022 06:53 PM
Hi @Katrynkjn
Welcome to the community.
Are you able to log into the My EE desktop site to gift your data?
Chris
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22-09-2022 06:56 PM
@Katrynkjn The app isn’t down I recommend you call customer service to request an account reset. For some reason when there is account maintenance there are issues with some customers not be able to use the app to access their accounts and an account reset resolved this.
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22-09-2022 07:19 PM
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23-09-2022 08:23 AM

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