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Data transfer

Rhian85
Explorer

‎13-08-2022 08:32 AM

I need to transfer data to my son who’s away and I keep getting a blank page, 

can this be resolved asap

14 REPLIES 14
Leanne_T
EE Community Support Team
In response to Gareth43

‎29-08-2022 04:28 PM

Hi @Paulinerichold1 @Gareth43

Can you view the information in your My EE account online and gift data? 

Speak soon. 

Leanne. 

0 Helpful
Gareth43
Problem solver
Problem solver
In response to Leanne_T

‎29-08-2022 04:32 PM

All I get is a blank screen every time I try to visit that page. Occasionally it works but that’s very rare. 

G Alston
iPhone 16 Pro Max
0 Helpful
Leanne_T
EE Community Support Team
In response to Gareth43

‎29-08-2022 04:35 PM

Thanks @Gareth43

In this case, please call us on 150 and the team will get this investigated for you. 

Leanne 🙂

ChriChri
Investigator
Investigator
In response to Paulinerichold1

‎29-08-2022 06:40 PM

I had to ring 150 - and the App was solved but not going through safari or Google online I was unable (and still unable) to see the data usage etc 

0 Helpful
ChriChri
Investigator
Investigator

‎29-08-2022 06:40 PM

I had to ring 150 - and the App was solved but not going through safari or Google online I was unable (and still unable) to see the data usage etc 

0 Helpful