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Current usage

Paddyone1
Contributor
Contributor

‎22-08-2022 02:13 PM

I cannot seem to access my current usage. When I click on it all that comes up is a blank screen 

0 Helpful
15 REPLIES 15
Cristian29_
Visitor

‎23-08-2022 08:23 PM

I am having the same issue, hopefully they will fix it soon 

0 Helpful
Gareth43
Problem solver
Problem solver

‎23-08-2022 09:03 PM

I’ve been having this issue on old app and new app and the website. Some days it will work but most it won’t. Tried everything and nothing I do changes it. I’m sorry but why can’t EE have a working app and or website. It can’t be that hard. Plenty of others seem to do it.

G Alston
iPhone 16 Pro Max
0 Helpful
Paddyone1
Contributor
Contributor

‎25-08-2022 04:17 PM

That’s exactly what’s happening to me.  I’ve been unable to see current usage since last week. Very disappointing 

Nickygw
Visitor

‎25-08-2022 06:43 PM

Having the same issue, on the website and the App.  Deleted the App and reloaded but that made no difference. 

0 Helpful
Paddyone1
Contributor
Contributor

‎28-08-2022 12:04 AM

still unable to access my current usage on both the website and app. Been over a week now.  Is anyone else the same 

0 Helpful
Christopher_G
EE Community Support Team
In response to Paddyone1

‎28-08-2022 08:33 AM

Did you speak to our technical support team, @Paddyone1?

Chris

0 Helpful