Change address!

Marti1969 · ‎27-10-2022

Impossible to do on the App or online!

Get it sorted EE!

XRaySpeX · ‎27-10-2022

@Marti1969 : You may Edit your addy in your online MyEE Profile.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Harrie1989 · ‎11-11-2022

I agree! Have spent too long on hold trying to phone to do it also ridiculous

Leanne_T · ‎11-11-2022

Hi @Harrie1989

I'm sorry to hear this, if you can try calling us again on 150 the team will be happy to update your address for you.

Leanne.

shaheer93 · ‎29-11-2022

why do we need to call 150 to change our address, why cant we do it online?

Chris_B · ‎29-11-2022

@shaheer93 you can do it online via your account you can not do it via the app.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

jbjbj1 · ‎20-12-2022

Hi Chris, how do you do this please? It won’t allow me to do it - there’s no option. Thanks 🙂

XRaySpeX · ‎20-12-2022

Not for PAYG you can't.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Rockhill · ‎21-12-2022

How does one change address? My address changed 3 months ago and I have still not been able to change my address. I am on a monthly plan. Any help will be appreciated. Thanks.

Jon_K · ‎22-12-2022

Hi @Rockhill.

You should be able to do this in your My EE Account online.

If you can't do this, I'd recommend speaking with our Customer Care team and they'll change it for you.

Jon