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Community Activity
Resolved! Google 1 premium add-on
Hi ,I’ve been using the free Google 1 , with the 15G storage .I have signed in and activated the Google 1 premium but my Google 1 account still shows my free 15G storage and not the new 2 TB storage.How long does it take to actually activate and sho...
EE data turn off feature - mis-sold and flawed
I only took out EE as they assured me I can turn off the data whenever I want (I explained to EE it’s for when my son is at school) and EE told me it would turn off immediately. That’s clearly not true as there is a long delay. EE has hoodwinked me i...
Prepay Prepay
EE app and website started showing my name from today as prepay prepay; I don’t like my name EE!
Re: can you help a classroom?
Hi, I am the chair for a PTA and we are hosting a charity event on the 4th July 2025. We rely heavily on donations for the raffle section of the event and our recent Christmas raffle raised over £800 thanks to local businesses. If this is something y...
Sports on Discovery Plus
I've been in touch with EE twice this week and after over an hour each time I still can't watch any live sports on Discovery Plus. I am signed up for Discovery Plus and EE have apparently set it up, yet it still doesn't work. So Frustrating
EE app pair with Bt hub 2
I set up my EE app to pair with my Bt hub 2 yesterday and it was working fine. Now all I get is a spinning circle on my screen. I am using a IPhone XR / iso 18.5
Returning BT SH2 Router
I've unknowingly been moved to EE from BT when I renewed my contract.I have received a new EE router so I need to send back the BT SH2 router. In the new EE router box there are three return labels, one says EE kit, another says BT kit and the third ...
Full Fibre Install... Looking for advice after waiting almost a year for OR
Hi there community. First post here, so please forgive me for any info I miss (Please just ask)So, I placed my first FTTP order in July of last year (or some time around then...) it was a while ago. I waited for 6 months with a lovely guy over at EE,...
Subject: Positive Feedback – Excellent Support with Roaming Issue
Hi EE Community,I just wanted to share a big THANK YOU and give some positive feedback following a recent issue I had with data roaming.The problem was that I was unable to purchase data roaming while abroad, even after following all the usual troubl...
"It looks like auth.ee.co.uk closed the connection."
I usually login to the Community (& EE) from my main Windows user on my PC. For the last week or so I've been unable to login there. I'm getting the above error msg on Edge & a similar one from Chrome. It not like I'm actually trying to login & prese...
