Community Activity

Xbox Game Pass Ultimate

Xbox Game Pass Ultimate hasn't worked for 3 months...unfortunately customer service doesn't know how to do it

EERO and EE Pro Box

Has anyone successfully got their EE Pro box to talk to the EERO Wifi?  My EE Pro does not see the EERO Wifi at-all.Thanks, David

EE data turn off feature - mis-sold and flawed

I only took out EE as they assured me I can turn off the data whenever I want (I explained to EE it’s for when my son is at school) and EE told me it would turn off immediately. That’s clearly not true as there is a long delay. EE has hoodwinked me i...

NJA34 by Explorer
  • 37 Views
  • 7 replies
  • 1 Helpful

Contact a human

WHY CAN I NOT TALK TO A HUMAN. I AM TIRED OF GOING THROUGH PRESS ONE FOR THIS TWO FOR. I AM LOSING TH E WILL TO LIVE. IF I COULD TALK TO A HUMAN ONE MINUTE WOULD DO. ARE ALL MOBILE COMPANIES SO UNCARING OF CUSTOMERS THAT THEY HAVE SUCH DODGY SUPPORT?...

Resolved! Can’t activate Apple Music add on

Hi,I’ve just purchased the Apple AirPod Pro 2 £15 a month add on with the 24 month Apple Music included, however since receiving the product I’ve no idea how to activate the Apple Music 

emloch by Contributor
  • 245 Views
  • 8 replies
  • 6 Helpful

Cannot turn off mobile data on my kids phone after 10pm

To maximise my parental control, I normally turn off the data on my kids phone from the EE apps or website to ensure they are not on the phone all night after the WiFi has been paused. Why is it everyday that I cannot perform this action after 10pm. ...

BD52 by Explorer
  • 1087 Views
  • 12 replies
  • 1 Helpful

Services

I made a complete full late payment early this morning (around 2am) and my mobile services are still not active. Im not able to call EE to ask them about it. Should i just buy a new sim? If i do, i will need a completely new number as i cant even tex...

Lydiaa1 by Visitor
  • 17 Views
  • 1 replies
  • 1 Helpful

Trouble with buffering

Hello. First post here.I've already done everything that has been recommended to everyone else that I can find.When watching the "broadcast live channels" my box buffers very frequently.  I have 135 mbps according to the Netflix tester. It never buff...

KarlJ43 by Explorer
  • 62 Views
  • 3 replies
  • 1 Helpful