14-10-2022 09:07 PM
I'm unable to link my number to account
15-10-2022 09:30 AM - edited 15-10-2022 09:30 AM
Hi @Mattrxsl.
Welcome to the community.
Is this a new number that you're trying to add to your account?
What happens when you try to do this?
Jon
08-03-2023 05:56 PM
i have the same problem had the no for 20 + years
had to set up new account as changed email address old email discontinued when changed supplier
09-03-2023 07:48 AM
Hi @willbuild
If you speak to our Mobile Care team, they'll be able to remove any old associations so that you can register your mobile number and email address together.
Chris
