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Can't log in to My EE on website

hillflyer
Investigator
Investigator

‎13-07-2024 09:07 PM - edited ‎13-07-2024 09:14 PM

Why is it so hard to use this website. Every way of logging in just goes to a blank screen with the word BLOCKED across the top. All I want to do is purchase a £1800 phone so I guess that aint going to happen any time soon.

I can't ring 150 because my phone speakers are bust, hence wanting a new phone.

But I can't buy one because I can't log in to the website.

Seriously actually it would be far less bother just to go to Curry's and buy the phone and just get a SIM and to hell with EE and the 25 years of custom.

2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎13-07-2024 11:06 PM

Hi @hillflyer 

Are you using a VPN.

It normally means your IP is restricted.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
hillflyer
Investigator
Investigator
In response to Northerner

‎16-07-2024 01:12 AM

Thanks.

Every other website absolutely fine. The one website for my provider, impossible. 🙄  Off to Currys then.

0 Helpful