05-01-2024 11:45 AM
I have just transferred to EE. My sim is up and running but every time I try to link my number to my EE account, I don't receive the pass code via text. I have requested it several times and now been blocked from requesting a code. Please can you advise how I am to link my account so I can view my details online and turn off parental controls. Thanks.
01-12-2025 02:30 PM - edited 01-12-2025 02:30 PM
Thanks for confirming @JustinCliffe.
I am sorry to hear this.
If no update has been provided when the ticket has been closed I would recommend getting back in touch.
Katie
01-12-2025 02:35 PM
Thanks Katie - will do so