Can’t gift data

LVJH · ‎03-06-2023

I need to gift my son data and can’t which is very frustrating. What exactly is happening with the app? It’s been “updating” for way too long!

Chris_B · ‎03-06-2023

@LVJH clear the device cache and uninstall and reinstall the app.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Pam42 · ‎03-06-2023

I rang them and they gifted data for me.

Chris_B · ‎03-06-2023

@LVJH clear the device cache and uninstall and reinstall the app.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Pam42 · ‎04-06-2023

How do I clear device cache please?

Sent from my iPhone

Christopher_G · ‎04-06-2023

Chris

LVJH · ‎09-06-2023

Thank you 🙏🏻 I did this and it worked 👍🏻

Katie_B · ‎10-06-2023

Thanks for letting us know @LVJH.

Katie