Can't access my EE

[T-sg]

Can't access my EE

[T-sg]

Now I can't access my EE and can't buy prepaid plans or add-ons, please help. Thanks!

[T-sg]

[T-sg]

Repeated operation several times without success

[T-sg]

also tried the mobile app but it didn't work

[Michael_D]

Hi @T-sg 

Thanks for coming to the community.

Are you able to get logged in to the app and website this morning or are you still see the same errors?

Michael

[debrobbo2a]

I cant access my bill or check my useage on the business website

[Michael_D]

Hi @debrobbo2a 

What is happening when your try to view the bill or usage? Do you see an error message?

Have you tried to clear the cookies and cache from your browser or been able to try a different browser?

Michael

[debrobbo2a]

I can only see the main screen and no billing option as usual

Mit freundlichen Grüßen | Best regards

Debbie ******
********

*********

[mod edit: removed personal details from the community]

[Michael_D]

Have you been able to try clearing the cookies and cache from your browser or trying another browser @debrobbo2a 

Michael