I spent time on the phone to support last week to try and regain access to a business account. The last EE representative I spoke to was very helpful, enabled me to update my account details and informed me that the plans would appear on the account in the next few hours. This did not happen.
I can now log in to the account, but doing so moves me onto the personal account section. When I click 'switch to business' I get logged out again. When I am in the account, none of our plans are visible and I am unable to 'link my product', getting a message on screen saying 'We're having trouble linking your products'.
This is desperate. We are on legacy products and need to make several changes. If EE is unable to sort this problem then I will be needing PAC codes for all our current numbers to enable me to port them to a different network.
