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Broadband Deals are not available

Gus5000
Investigator
Investigator

Screenshot 2025-09-16 at 07.19.11.png

1 SOLUTION

Accepted Solutions
Leanne_T
EE Community Support Team

Morning @Gus5000 

Thanks for coming back to us. 

If you're getting this error message when trying to upgrade, please get in touch with our mobile guides and the team can get the error looked into and go through your options for the broadband upgrade. 

Let me know how you get on. 

Leanne. 

View solution in original post

6 REPLIES 6
Gus5000
Investigator
Investigator

Every time I look for broadband deals that shows!

ANyone else get it

 

its the same on blinking 

app to

Lesley_W
EE Community Support Team

Hi @Gus5000 

Welcome to our community.

Are you already a broadband customer looking at upgrades or are you looking to join from another provider?

Lesley

I am already a customer,  and this evening I still cannot upgradeScreenshot 2025-09-21 at 19.18.43.png

thanks !

 

Leanne_T
EE Community Support Team

Morning @Gus5000 

Thanks for coming back to us. 

If you're getting this error message when trying to upgrade, please get in touch with our mobile guides and the team can get the error looked into and go through your options for the broadband upgrade. 

Let me know how you get on. 

Leanne.