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Blank MY EE screen after app update March 27 2023

MikeB9
Investigator
Investigator

Just updated MY EE app and now have blank green screen on my iPad and iPhone 13? Anyone experienced this? Any suggestions? Thanks?

121 REPLIES 121

Hi @Leanne_T 
Yeah no luck with that either. I am still waiting for my old mobile number to come over but that shouldn't stop me from viewing my account details. 

Tried a few things but just logs in with the blank, white screen all the time as exampled in recent posts etc

Any suggestions welcomed. Cheers. 

Leanne_T
EE Community Support Team

Thanks @MattHugo81 

In this case, please get in touch with our mobile care team on 150, they will get this looked into further for you. 

Leanne 🙂