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Bills

Sharonsandford
Visitor

‎01-11-2023 07:54 PM

Really need to pay my bill , but the app isn’t working , any suggestions? 
thanks 

0 Helpful
3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎01-11-2023 09:05 PM

@Sharonsandford  Try your online account.   And just to add the app isn’t down.    Have you tried clearing your device cache and uninstalling and reinstalling the app ?

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

‎01-11-2023 09:22 PM

Try using Fast Payment online to pay by UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Katie_B
EE Community Support Team

‎02-11-2023 08:26 AM

Hi @Sharonsandford. 

Since your post have you been able to make a payment?

Katie

0 Helpful