Back to EE

[hjh4456]

I have changed my network from EE to Giffgaff last month but I’ve decided to comeback to EE 

the problem is I have transferred my number to Giffgaff so my account is currently closed. So I tried to make a new account with new number but it didn’t let me for some reason I’m not even allow to top up at the moment 

could you advise this please?

[hjh4456]

I’m trying to register my number but it keep saying account holder is already exists.

I tried reboot again but it still dont work

[Chris_B]

@hjh4456    You need to call customer services as your email address is still registered against your old account and that will cause issues.