App

[Simon184]

Why are you taking so long to get the my EE app  back up, it says a quick update but taking days??  Currently abroad with my family and need to sort additional data/gift data.

[Chris_B]

@Simon184  have you tried deleting and reinstalling the app?  The app/your account isn’t offline for maintenance.

[Techhead]

There is a problem with the app . None of the usual troubleshooting worked for me (including deleting and re-installing the app)

So it’s been referred upwards in EE for the next version of the app. 

@Simon184 you might find that it will work sometimes but will be very slow. You’ll be staring at a blank screen for a minute or two then the various parts will slowly appear. 

[Leanne_T]

Hi @Simon184 

Thanks for coming here. 

Can you try deleting the app, then going to your app/play store and redownloading the My EE app. 

Does this work for you? 

Thanks 🙂

Leanne.