App not working

[MLow1996]

 

My app has not worked for months and no matter what I cant login. I use the website and it constantly crashes and doesn’t work. How do I fix this? It’s beyond a joke 

[Peter_W]

Good afternoon @MLow1996.

Welcome back to the Community, and I'm disappointed to hear you've been having these issues for quite a while now.

Can you please make sure both your app and the phone itself are fully up to date right now?

Also when you're logging in to your account via the website, is this correctly showing your account details?

Peter