Community Activity

Scam Guard

How do I cancel Scam Guard? Can't find an option anywhere on the App or website

CLC5 by Explorer
  • 35 Views
  • 3 replies
  • 0 Helpful

EE Perks

I am currently due an upgrade and as I have tried to log into my perk account I am getting an error message saying my account has been deactivated.How do in reactivate my account?

Phone20 by Visitor
  • 11 Views
  • 1 replies
  • 0 Helpful

Re: Xbox game pass

I did just as you described and he added it but it’s monthly and NOT the 24 month one that promised so I did not activate it what would be the point. The 24 month gamepass ultimate is pretty much the reason that I went for the package give my own gam...

Forgot to enter pac code

I’ve just taken out a sim only contract, but forgot to provide a pac code to keep my current number and clicked to get a new EE number. Am I able to provide this pac code at a later date, if I go into a EE store will they be able to do this for me?

Roaming

My daughter forgot to connect her roaming  on her phone before going to italy yesterday.  She had a spending cap on which was lifted but still no joy.    We have tried all the instructions as her phone is on my account.  What can we do?  I have tried...

EE TV Box turning on by itself

I have recently changed from BT to EE. I now have a black box to control my TV, but the box comes on itself quite often which starts the TV working. I have spoken to EE support and have been given a replacement remote control but I still get the prob...