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Community Activity
Scam Guard
How do I cancel Scam Guard? Can't find an option anywhere on the App or website
EE Perks
I am currently due an upgrade and as I have tried to log into my perk account I am getting an error message saying my account has been deactivated.How do in reactivate my account?
Re: Xbox game pass
I did just as you described and he added it but it’s monthly and NOT the 24 month one that promised so I did not activate it what would be the point. The 24 month gamepass ultimate is pretty much the reason that I went for the package give my own gam...
Resolved! Problems with upgrading to 1.6Gbit - new account needed just for a regrade of BB
Hello all,I have called CS a few times and despite some of them being really good, I still don't know what's going on or the full truth.The short version is:I was a BT broadband customer, BT & EE do this merge or whatever.I see a good offer from EE i...
Forgot to enter pac code
I’ve just taken out a sim only contract, but forgot to provide a pac code to keep my current number and clicked to get a new EE number. Am I able to provide this pac code at a later date, if I go into a EE store will they be able to do this for me?
Cant send messages to short code numbers
I am unable to send messages to any shortcode numbers including 150. I can not see any reason why in my settings. Any idea on what could be causing it?
Roaming
My daughter forgot to connect her roaming on her phone before going to italy yesterday. She had a spending cap on which was lifted but still no joy. We have tried all the instructions as her phone is on my account. What can we do? I have tried...
SIM card
How do I get a new SIM card
EE TV Box turning on by itself
I have recently changed from BT to EE. I now have a black box to control my TV, but the box comes on itself quite often which starts the TV working. I have spoken to EE support and have been given a replacement remote control but I still get the prob...
