App not working

[Trev81]

Does anyone know when the app will be back online? Thanks

[Leanne_T · Accepted solution]

Hi @Trev81 

Thanks for coming here. 

Can you try deleting the app, then going to your app/play store and redownloading the My EE app. 

Does this work for you? 

Leanne 🙂

[Trev81]

I don't know why I didn't try that before posting 🙈

This has sorted the issue. Thanks Leanne x

[Leanne_T]

Thanks for letting me know @Trev81 

Glad to hear this is sorted for you 🙂 

Leanne.

[SamNeedham]

Hi Leanne,

I am having the same issue. I have tried uninstalling the app and the reinstalling, but that hasn't worked. Any other advice?

[Leanne_T]

Hi @SamNeedham 

Thanks for coming here. 

What happens when you log into the app? 

Leanne.

[Davidlouie04]

Been waiting days 4 it 

[Christopher_G]

Hi @Davidlouie04 

Have you tried deleting and redownloading the app?

Chris