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Community Activity
EE blocking receiving all texts on brand new uncredited payg sims?
As per the title, a brand new payg sim is not able to receive text messages (both from shortcode and standard numbers). EE service texts come through fine.I'm presuming you have to top up to initiate full access but this never used to be the case. Re...
EE Smart Wifi Pro Extenders connect to each other?
Hiya, I've got two EE Smart Wifi Pro Extenders and in the management page they say that one off them connects to the hub and the other connects to the other extender. Is this the correct behaviour? I've found that client hand off on these nodes is re...
Resolved! Mobile data problems
Hello. I am having trouble using an app called Untappd. I can use it without problems on Wi-Fi, but I’m unable to use the app with mobile data. I have tried restarting my phone and reinstalling the app but without success. All other apps on my phone ...
Resolved! how to get the MCK code
Hi, is there a web chat to help me get the MCK code, I've tried to unlock my phone but the Network unlock code i was given when entering the IMEI...the unlock code didn't work...now it's saying too many incorrect attempts and is asking to Enter MCK. ...
Resolved! Changing Broadband from Sky to EE.
Hello. I’m changing my broadband from Sky to EE. I’m told I won’t lose my Sky TV services (recordings etc) but don’t understand this when the Skybox is returned. Any reassurance welcome.
1.6Gbit connection new smart hub (white, small box) sporadic issues? DNS MITM?
Hello all,So I recently changed my service from 900mbit to 1.6Gbit and that involved a change of router and obviously the OR ONT on the wall.Ever since having it installed there seems to be an issue with (most likely DNS issues). Whatever is loaded/p...
Re: EE Roaming - Getting ready to use your phone abroad
Once again arrived in France and received the EE message about roaming and clicked the link. As last time, was taken to the page but there is nowhere to choose a 7 or 12 day pass. EE failed to answer the problem last time
Payment
I want to change the debit card because i have a problem with that i registered here.
Sent my Ipad for repair and it was brilliant condition not bend no scratches
Sent my ipad for repair as it is on loop and stayed in recovery mode! My ipad is in brilliant condition no scratches, no bends, no dents. See picture for reference, but I received a message saying that there’s an issue that has invalidated the warr...
Resolved! Replacement Sim Card
I ordered a new sim card last week after losing my phone 2 weeks ago.I went to a store yesterday to check that the order was placed properly and will be sent. They couldn't help and couldn't order one.Now today I tried the online help chat who told m...
