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App is broken

Geesad99
Visitor

‎03-06-2023 03:28 PM

The app has been down for days now, I've been on the Google play store and updated it from there and it's still not working, seems like loads of people having the same problem. Please fix this ASAP.

0 Helpful
2 REPLIES 2
Christopher_G
EE Community Support Team

‎03-06-2023 03:36 PM

Hi @Geesad99 

Did you try deleting the app completely, then downloading it fully from the Play Store?
Chris

Chris_B
EE Community Star
EE Community Star

‎03-06-2023 04:44 PM

@Geesad99  fully close the app and try clearing your device cache then relaunch the app 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.